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ISP Management System - Complete management solution for Internet Service Providers

A powerful management and billing platform built specifically for ISPs. Manage subscribers, automate billing, monitor your network, and deliver exceptional customer service from one unified system.

Core Modules

Subscriber Management

Complete customer lifecycle management from lead capture to active subscriber. Track connections, packages, and service history for every customer.

  • Customer Profiles
  • Package Management
  • Connection Tracking
  • Service History

Billing & Invoicing

Automated billing cycles with flexible payment options. Generate invoices, track payments, manage overdue accounts, and integrate with payment gateways.

  • Auto Billing
  • Payment Gateway
  • Invoice Generation
  • Overdue Management

Network Operations

Real-time network monitoring with RADIUS integration. Manage bandwidth allocation, service provisioning, and network equipment from one dashboard.

  • RADIUS Integration
  • Bandwidth Control
  • Live Monitoring
  • Equipment Tracking

Capabilities - Everything you need to run your ISP

FastNet CRM provides a complete platform for managing every aspect of your internet service provider business, from subscriber onboarding to network operations.

  • Service Provisioning. Automated service activation and deactivation. Instantly provision new subscribers with the right bandwidth and access permissions.
  • Support Ticketing. Built-in helpdesk for managing customer issues. Track tickets, assign technicians, and maintain SLA compliance.
  • Customer Portal. Self-service portal where subscribers can view bills, make payments, check usage statistics, and submit support requests.
  • Financial Reports. Comprehensive revenue analytics, collection reports, aging reports, and financial forecasting for business insights.
  • SMS & Email Alerts. Automated notifications for billing reminders, service updates, outage alerts, and promotional campaigns.
  • Multi-location Support. Manage multiple POPs, branches, or franchise locations from a single centralized dashboard with role-based access.

Technical Integration - Seamless connection with your network infrastructure

FastNet CRM integrates directly with your network equipment and billing systems, providing unified control over your entire ISP operation.

  • RADIUS Server. Full FreeRADIUS and MikroTik RADIUS integration for authentication, authorization, and accounting (AAA). Automatic user provisioning.
  • MikroTik & Ubiquiti. Native API integration with MikroTik RouterOS and Ubiquiti UISP for direct bandwidth control and user management.
  • Payment Gateways. Connect with local and international payment providers including Stripe, PayPal, and regional banking integrations.
  • Accounting Software. Sync financial data with popular accounting systems. Export reports in standard formats for seamless bookkeeping.

Built For - Solutions for every type of ISP

Whether you're running a fiber network, wireless ISP, or cable provider, FastNet CRM adapts to your business model.

Fiber Optic ISPs

Manage FTTH/FTTB deployments with OLT/ONT tracking, fiber route mapping, and high-speed package management.

Wireless ISPs (WISP)

Perfect for point-to-multipoint networks with tower management, signal monitoring, and CPE device tracking.

Cable & DSL Providers

Support for traditional broadband with modem management, DOCSIS integration, and legacy system connectivity.

Benefits - Transform your ISP operations

Experience measurable improvements across billing, support, and network management with FastNet CRM.

90%

Billing Automation

Reduce manual billing tasks with automated invoice generation

50%

Faster Support

Resolve customer issues faster with integrated ticketing

Real

Time Monitoring

Monitor network health and subscriber activity live

24/7

Customer Access

Self-service portal reduces support calls

ISPs using integrated management systems see up to 40% reduction in operational costs and 60% improvement in billing accuracy, leading to better cash flow and customer satisfaction.

Telecom Industry Expert, Market Analysis

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Our offices

  • The Dev House
    Umm al-fahm
    Al-Quds Street
  • The Designers Plaza
    Umm al-fahm
    Al-Yarmuk Street